IT Support Employee or Outsourcing?

A companies decision on whether to hire an IT specialist or to outsource it to an IT agency is an important one. It has a number of implications which are worth knowing, such as how outsourcing your requirements can give you access to an infrastructure which has the potential to be more efficient and able to deal with a wider range of issues, or how bringing it in house can give you greater access to the person actually dealing with the problems.

The biggest factor in a business’s decision should be whether or not they have the resource requirements to validate hiring a member of staff. If that’s not the case, then it is better to outsource. Also, the company will need to take account of the need to have oversight of the IT staff, which if it can’t be provided, means that it is probably best to outsource it in that situation.